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About CINCH Transform

CINCH Transform helps purpose driven organisations achieve more

efficient outcomes and maximise limited funding.

We do this via our CINCH Transformation Program which enables us to strengthen organisations, to improve people’s lives and help more vulnerable people. We measure Key Metrics, Team Dynamics, and support people who are at the center of business.

We believe that we all deserve to live in a world where everyone is connected. Serving our vulnerable isn’t about financial

gain; it’s about our humanity.

Imagine working with an experienced For Purpose business consultant who has seen firsthand what its like on the frontline, an

understanding of the outcomes your organisation is set to achieve.

People, Purpose, Profit and Philanthropy are key to a sustainable organisation and yes, Not-For-Profits need to be profitable to be

sustainable.

We prepare great financial models, yet at the centre of these models are people and the success of these models depend on leadership performance, change, management, communication and team

dynamics.



We know from experience combining key organisational metrics with team dynamics the organisation transforms which really makes a difference to Community.

Founded by a business transformation specialist David Hubbard, CINCH Transform is a team of caring, committed, multidisciplinary

experts across accounting, operations, systems, leadership performance, coaching, culture and change management.

Everything we do at CINCH Transform is to strengthen organisations supporting our most vulnerable by helping you make the best financial, operational and strategic decisions for your organisation.

We want you to succeed, so you can support more people in your communities who need it most.


"In the long history of humankind (and animal kind too), those who learned

to collaborate and improvise most effectively have prevailed."

Charles Darwin

Allied Health Assistant in the NDIS Context- Making it Viable

by Chantelle Robards

It doesn’t take a rocket scientist to reach the conclusion that the Allied Health Professional workforce nationally, across all sectors, across all geographical areas, is critically short.

Vacant roles remain unfilled for long periods of time. Applicant numbers have dwindled. Head hunting is rife. During this time, waiting lists continue to grow.


The Care and Support Sector is no exception. The NDIS has injected billions of dollars into the care and support economy, the consequence of which is that thousands of Australians in need have been released from waitlists, finally providing them with theoretical access to Allied Health support.


There are just not enough Allied Health Professionals to service the need.


The time it takes for a fully trained Allied Health Professional to enter the workforce is 4 years. Once in the workforce, they encounter the often deeply complex work that comes with navigating the NDIS, which is incredibly hard to manage without significant supervision and mentoring.


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The answer will not be found within the current system.


Allied Health Assistance is one option that has been proposed to provide a partial solution to the situation. An Allied Health Assistant (AHA) can implement a therapy program that has been designed by an Allied Health Professional (AHP) with the guidance and supervision of that professional. The objective would be that the AHA enables the AHP to continue to assess, diagnose and build programs for people who may on the waiting list. This would add some capacity to a stretched therapy team while at the same time extending the budget for those individuals with an NDIS plan or Aged Care funding.


Allied Health Assistance is not a new role. This support has been offered within the health system for many years and as such, detailed governance and delegation frameworks have been developed for these services. AHA is a recognised role within the health system with clearly defined position descriptions and delegation and supervision processes in place. The budget for these roles within the health system is provided under government block funding.


Discussion regarding the use of these roles within the Care and Support Sector has been growing over the past year or so, with AHA even making an appearance in the NDIS Workforce Plan 2021 – 2025. However, many have wrestled with the ‘how’ part of the process with lots of unanswered questions regarding really important aspects of this new layer to support provision. For example, how to manage the risk for delivering support to people with often complex and rapidly changing situations; how can supervision be managed in a community based support delivery model; what is appropriate in this sector for delegation; how to I ensure that everyone has adequate insurance cover; how do I find the right people; and the biggie – how do I make this a viable service line when I am working with capped pricing?


We asked our friends at CINCH Transform to take a look at the viability issue in detail and recently they provided us with some webinars and a pre-populated spreadsheet for organisations to play with the numbers.


It turns out, obviously, that those of you who said it would be challenging to find viability within the capped pricing were correct – the modelling agrees with you. However, there is a way to leverage the AHA and AHP roles together – and David does a great job of explaining this in the webinar.


There is a larger piece of work in this – around readying your team for the art of delegation, preparing your clients, nailing down scopes of work and some serious risk assessment with the absence of a sector specific governance framework. But the good news is that none of this is impossible and while we try and figure out the AHP shortage it just may be worth the investment.


AHA Model Workshops

Presented by Boosting the Local Workforce program in partnership with NDIS Specialists, CINCH Transform, these online workshops were designed to help you better understand the viability and HR considerations of the AHA MODEL. Click below to view a recording of the session or download resources

AHA MODEL VIABILITY

Recorded Webinar presented by David Hubbard, Leslie Hopping and Chantelle Robards

AHA MODEL HR CONSIDERATIONS

Recorded Webinar presented by Nicole Richardson-White, Leslie Hopping and Chantelle Robards

WOrkbooks and other resources

Workbooks used throughout the webinar and other resources available for attendees

Allied Health Utilisation Spreadsheet

Resources

AH Utilisation Spreadsheet run through video




AHA Business Viability Session Workbook

HR Considerations Session Workbook

AHA Model Workshops presenters


Chantelle Robards

David Hubbard

Nicole Richardson-White

SMS BLCW National Program Allied Health

CEO CINCH TRANSFORM

head of operations, leadership & change management CINCH TRANSFORM

With an entire career spent supporting people with disability Chantelle, a qualified speech pathologist, is dedicated to ensuring that access to safe and quality allied health supports continues to grow across Australia. Currently the Subject Matter Specialist for Allied Health in the Boosting the Local Care Workforce program she is engaged in providing support to the sector in the areas of policy, market and workforce development.

David is the Founder & Director of CINCH Transform and author of The Key to A Thriving NDIS Organisation. With decades of knowledge and experience, and a unique understanding of the NFP space, David brings an intelligence, clarity, an approachability that’s uncommon in financial services. David’s passion and skill in finding what is truly possible for an organisation by making financial numbers relevant and meaningful for the front-line team of any non-profit.

Nicole has extensive leadership, change management, business coaching and HR experience. Her leadership development programs provide organisations with a strong focus on mentoring, mindset, accountability, and healthy conversations. For over 22 years, Nicole has worked in Australia and internationally with experience gained across a range of sectors including NFPs, early childhood intervention, mining, heavy engineering, travel, health care, contact centres and local government.

Leslie Hopping

Leadership Facilitator, Trainer & Coach Cinch Transform

Leslie is an energetic and positive facilitator who researches the needs of the individuals, and groups that she works with to achieve exceptional results. Leslie motivates people to attitudinal and behavioural change through facilitated programs and individual coaching. With over 25years work experience in private practices, public health, health hubs, aboriginal medical services and small businesses of her own, Leslie has an exceptional knowledge of what it takes to run businesses responsibly and sustainably to help serve the communities that need us the most.

Located on Awabakal Country, Newcastle NSW, and Yuggera Country, Brisbane QLD

P: (02) 4944 2095


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